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Privacy Policy

Information collected remains with PT ARTHA INFOTAMA. Any company or user information collected by PT ARTHA INFOTAMA will be used solely to enhance PT ARTHA INFOTAMA experience. This Privacy Policy outlines how PT ARTHA INFOTAMA collects, uses, shares, and secures the personal information you provide.

This Privacy Policy governs the manner in which PT. ARTHA INFOTAMA collects, stores, uses, transfers, maintains, and discloses information collected from users (each, a “User”) which can be identified and obtained through PT ARTHA INFOTAMA mobile application, website, and/or service. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information.

1. Personal identification information

We collect personal information from Users through various means, such as when they visit, register, respond to a survey, or use our services. The information may include name, email address, and phone number. Users can visit our platform anonymously, and we only collect information voluntarily provided by Users. While Users can decline to share personal information, it may limit their participation in certain platform activities.

2. Cookies

PT ARTHA INFOTAMA and our analytics/service providers employ cookies for trend analysis, site administration, and demographic insights. These technologies track user movements and provide reports on an individual and aggregated basis. Cookies are used to remember settings and for testing. Users can manage cookie preferences at the browser level; however, rejecting cookies may limit access to certain features or areas of our platform.

3. Log Files

We gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. We may combine this automatically collected log information with other information we collect about you. We do this to for purposes of analytics and to improve product functionality.

4. How we use collected information.

PT ARTHA INFOTAMA may collect and use Users personal information for the following purposes:

  1. To improve customer service, Information you provide helps us respond to your customer service requests and support needs more efficiently.
  2. To personalize user experience, we may use information in the aggregate to understand how our Users as a group use the services and resources provided on our product.
  3. To improve our Product and Services, we may use information you provide to improve and create new products and services.
  4. To run a promotion, contest, survey, or other Product feature
  5. To send Users information they agreed to receive about topics we think will be of interest to them.
  6. To send periodic emails, we may use the email address to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product, or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email and you may also unsubscribe within your profile settings.
5. Updating/ Correcting Personal Information

Upon request we will provide you with information about whether we hold any of your personal information. If your personal information changes, or if you no longer desire our service, you may access, update, or delete it by making the change on our member information page or also through the contact details mentioned above. We will respond to your request to access within a reasonable timeframe.

We partner with a third party to display advertising on our website (or to manage our advertising on other sites). Our third-party partner may use cookies or similar technologies in order to provide you advertising based upon your browsing activities and interests. Please note you will continue to receive generic ads.

6. Data Retention

We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services, contact us at info@artha-it.com. We will retain and use your information to the extent necessary and permissible under applicable law to comply with our legal obligations, resolve disputes, and enforce our agreements.

7. Security

Our top priority is the confidentiality of your data and Personal Information. We take extensive measures to protect and secure your data; however, we cannot assure that our system is entirely invulnerable to viruses, malware, disruptions, or unauthorized third-party access. Please refrain from sharing your account password and consistently uphold the security of the device you use.

8. Acknowledgement and Consent

By utilizing PT ARTHA INFOTAMA's application and/or visiting our website, you affirm that you have comprehended and accepted both this Privacy Policy and the Terms of Use. You consent to the use, processing, and transfer of your Personal Information by PT ARTHA INFOTAMA as outlined in this Privacy Policy. Additionally, you assert that you have the authority to disclose all the information you've shared with us and grant us the right to utilize and share this information to support and execute the functions of PT ARTHA INFOTAMA’s products.

9. Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share aggregated information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes if you have given us your permission.

We may also disclose your personal information as required by law such as to comply with a subpoena, or similar legal process when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request, if PT ARTHA INFOTAMA is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

10. Third party websites

Users may find advertising or other content on our product that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites, or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

11. Testimonials

We display personal testimonials of satisfied customers on our site in addition to other endorsements. With your consent we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at info@artha-it.com.

12. Collection and Use of 3rd Party Personal Information

You may provide personal information about other people, such as their name, email address, phone number and job title. When you provide us with personal information about your contacts, we will only use this information for the specific reason for which it is provided. If you believe that one of your contacts has provided us with your personal information and you would like to request that it be removed from our database, please contact us at info@artha-it.com.

13. Information Related to Data Collected through PT ARTHA INFOTAMA

PT ARTHA INFOTAMA collects information under the direction of its clients and has no direct relationship with the individuals whose personal data it processes.

14. Clients

We collect information for our clients, if you are a customer of one of our clients and would no longer like to be contacted by one of our clients that use our service, please contact the client that you interact with directly.

15. Service Provider, Sub-Processors/ Onward Transfer

PT ARTHA INFOTAMA may transfer personal information to companies that help us provide our service. Transfers to subsequent third parties are covered by the provisions in this Policy regarding notice and choice and the service agreements with our clients.

16. Access to Data Controlled by our Clients

PT ARTHA INFOTAMA acknowledges that you have the right to access your personal information. PT ARTHA INFOTAMA has no direct relationship with the individuals whose personal data it processes. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data should direct his query to PT ARTHA INFOTAMA’s Client (the data controller). If the Client requests PT ARTHA INFOTAMA to remove the data, we will respond to their request within a reasonable timeframe.

17. Governing Language

This Privacy Policy is entered into in the English language. Any translation prepared for any reason shall be a non-binding accommodation of no legal effect, and the English version of this Privacy Policy shall govern. All communications with respect to this Privacy Policy shall be in the English language. Without limiting the generality of this provision, User acknowledges that:

  1. it shall not assert any claim based upon any translation or any discrepancy or purported discrepancy between such translation and this English-language version of this Privacy Policy; and
  2. any such translation shall not be used to interpret this Privacy Policy.
18. Changes to this privacy policy

PT ARTHA INFOTAMA has the discretion to update this privacy policy at any time. If we make any change in how we use your personal information we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on our product prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

19. Your acceptance of these terms

Using PT ARTHA INFOTAMA’s product or service implies your acceptance of this policy. Revoking consent or deleting your Personal Information may limit your ability to use the application and/or website. By doing so, you acknowledge and understand the consequences of these actions.

20. Miscellaneous and Contact

This Privacy Policy is governed and interpreted in accordance with the laws of any jurisdiction where PT ARTHA INFOTAMA Application is utilized. Any disputes arising from the use of our service will be exclusively subject to the jurisdiction of the laws of the Republic of Indonesia without reference to conflict of laws principles.

For further inquiries regarding your privacy, information security, or to update/delete your data, please contact us at:

 

ARTHA IT Headquarter

Complex Roxy Mas Block E2 No.28-29

Jalan K.H. Hasyim Ashari No.125-B Jakarta Pusat 10150 – Indonesia

Phone : +6221-6318282 / 6318283

Email  : info@artha-it.com

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